At Silk Flair Professional, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.silkflair.in or interact with us through other channels.
1. Information We Collect
We may collect the following types of information:
- Personal details such as name, email address, phone number, and shipping/billing address.
- Payment information when you purchase our products (processed securely through trusted payment gateways).
- Technical information such as IP address, browser type, device details, and cookies to improve website performance.
- Communication details from inquiries, feedback, or customer support requests.
2. How We Use Your Information
We use the collected information to:
- Process and deliver your orders.
- Respond to your queries, feedback, and customer service requests.
- Send you updates, offers, and product information (only if you opt-in).
- Improve our website, products, and overall customer experience.
- Comply with legal and regulatory requirements.
3. Data Protection & Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your payment details are processed through secure, encrypted payment gateways and are never stored on our servers.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only with:
- Service providers (such as courier, logistics, and payment partners) to fulfill your orders.
- Legal authorities when required to comply with the law or protect our rights.
5. Cookies
Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, though some features of the site may not function properly without them.
6. Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Request correction or deletion of your personal information.
- Opt out of receiving promotional communications at any time.
To exercise your rights, please contact us at silkflairprofessional@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:
Silk Flair Professional
Office No. 271, 21st Floor, Satra Plaza,
Sector 19D, Vashi, Navi Mumbai,
District Thane, Maharashtra, India – 400705
📞 +91 91111 10136
📧 silkflairprofessional@gmail.com
